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1. What is my bill based on?

The City of Superior bills for sewage, stormwater, recycling, and garbage. All fees are fixed fees except for sewage. Sewage is made up of two parts: a fixed monthly fee of $5.50 per month to be connected to the sewer system and a usage fee based on the amount of water used. The City receives this information from SWL&P monthly from your water meter.

1. Sewage fees are $5.50 per month ($16.50 for 3 months) to be connected to the sewer system plus $7.71 per ccf (100 cubic feet) of water used.
2. Stormwater fees are based on the amount of impervious area calculated on each parcel. 1 ERU = 2933 square feet. The minimum fee billed is 1 ERU or $5.90 per month ($17.70 for 3 months).
3. Garbage fees are $7.75 per month for a single family dwelling ($23.25 for 3 months). Extra carts are available for $5.00 per month ($15.00 for 3 months). For commercial properties and residential properties larger than a single family dwelling, fees are $7.75 per month per dwelling unit. A maximum of 4 carts are allowed at any property. Example: a 6-plex may have up to 4 carts and will be billed 6 x $7.75/month = $46.50 or $139.50 for 3 months.
4. Recycling fees are $3.50 per month for a single family dwelling ($10.50 for 3 months). The City of Superior contracts recycling pick-up to Hartel/DBJ. The contract covers pick-up of all residential dwellings up to a 4-plex. There is also a drop off facility located at 1021 Garfield Ave which is paid for by the recycling fees. Owners of large residential and commercial properties must provide recycling service themselves through a commercial hauler.

2. Are my charges itemized?

Yes, you will see each month's usage listed on your bill. This will match up with your SWL&P water meter usage. You will also see the itemized fixed fees for stormwater, recycling, and garbage on your bill.

3. Can I get one bill for a group of my properties?

Yes, Just send us the addresses you want grouped and your contact information to 51 E 1st St, Superior, WI  54880 or send an email to utilitybilling@ci.superior.wi.us.

4. Who do you send the bills to?

Unless requested by the landlord, all bills are sent to the property owner. 

5. Will you bill by commercial tenant?

The City of Superior will send the bills to a local facility instead of a corporate office with written authorization from the owner at no cost. The owner, however, will not receive a duplicate copy or a quarterly delinquency notice if bills are unpaid by the tenant. To receive duplicate copies of the invoices and delinquency notices, a property owner will need to fill out an Owner-Tenant Billing Form available on our website. There is a $25.00 administrative fee for this per tenant. 

6. Will you bill my residential tenant?

The City of Superior will bill sewage, stormwater, recycling, and/or garbage fees to residential tenants if the property owner fills out an Owner-Tenant Billing Form available on our website. The owner will receive either an emailed or mailed copy of the tenants bill which states that it is a duplicate copy and will also receive a notice within 14 days of the due date of the bill if it is not paid. We will continue to bill the tenant even once they move out until the bill is either paid or assessed to the property taxes if unpaid. There is a $25.00 fee to have service billed to a tenant.

7. Can I make payments on my bill if I cannot pay off the total by the due date?

The City of Superior does not offer payment plans, There is a 1% late fee on all past due bills. On November 1st each year, any unpaid balances for invoices billed through June of the current year are assessed a 10% penalty. You may still pay the balance in full including the 10% penalty until November 15th. On November 16th, any unpaid balance is sent to be assessed to the property taxes and removed from your balance. We will not be able to accept payments towards this balance after November 15th. 

8. Where can I get more information?

You can call us Monday - Friday from 8:00am to 4:30pm at 715-395-5833 or email us at utilitybilling@ci.superior.wi.us.